Employment - Disciplinary and Grievance Procedure

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There is no legal procedure for how to complain at work – but usually a letter to an employer setting out a grievance is the first stage.

Most companies will have a grievance procedure or disciplinary or grievance policies which may be in the staff handbook.

ACAS also has a guide for employees and employers on disciplinary matters and grievances, which is regularly updated.

If employers provide a handbook setting out procedures – or have online resources setting out their disciplinary and grievance procedures – it advisable to read these before making a complaint or appeal, or if there is a possibility of an employer taking disciplinary action.

Even if a formal complain has been made by an employee – or an employer has started disciplinary action – it may be possible to resolve issues via mediation, conciliation or arbitration.

Employees have the right to appeal any decision by an employer regarding a disciplinary or grievance matter, which they do not agree with.

If after a meeting with the employer, an employee does not agree with the decision over a grievance or a disciplinary matter, it is possible to take the case to an Employment Tribunal.

Employment law can be complex – and it is important for employees to know their rights when making a formal complaint to a company, or if facing an employer’s disciplinary procedure.

In cases where an employee has been suspended from work because of a disciplinary matter, it is essential to seek legal advice immediately.

Atlantic Solicitors can advise at any stage of a disciplinary or grievance matter – including advising before a formal complaint is made to an employer and in cases where an appeal has been refused or mediation has failed.

Our employment lawyers act on behalf of claimants and respondents in all Employment Tribunal related matters. .

We can represent all types of employers, both large and small – as well as individual employees and collective employees in matters relating to the Employment Rights Act 1996 and grievance or disciplinary appeals and claims.

Service Fees

Atlantic solicitors operate a transparent fee scale – and can offer a range of competitively priced funding options for claimants and respondents:


Damage based fee.

Contingency fee.

Fixed fees (for specific tasks)

Insurance funded cases.

Some cases may also be funded with Home Contents Insurance or Contents/Buildings Insurance with Employment Protection Cover.

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